Date: 18/07/2022
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To assist in the delivery of our product and services
We use the information that you have given us in order to contact you with your permission to help complete any enquiries.
We may share this information with Hubspot for our marketing purposes.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting privacy@sustainabl.co
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information is stored securely on Krystal hosting (our third party server), Typeform, Google Drive or password protected devices.
We keep personal identifiers, contacts and characteristics (for example, name and contact details) as long there is a fair and agreed service provision. We will then dispose your information by removing from our marketing services and web hosting.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at enquiries@sustainabl.co if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at enquiries@sustainabl.co
Our contact details
Name: Sustainabl Limited
https://find-and-update.company-information.service.gov.uk/company/02108210
E-mail: enquiries@sustainabl.co
